Privacy Policy

GreenStop is committed to protecting your privacy and handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to personal information collected through greenstop.com.au, related subdomains, email, phone, and in-person interactions connected with our business activities in Australia.

We may collect the following categories of personal information:

• Identity and contact details (name, email, phone, organisation, role)
• Project and site information (addresses, technical requirements, correspondence)
• Commercial information (enquiries, proposals, contracts, billing details where applicable)
• Website usage data (IP address, browser type, pages viewed, referral source)
• Communications you send to us (forms, email, meetings, support requests)
• Recruitment information if you apply for a role with GreenStop

Where lawful and appropriate, we may collect sensitive information only with your consent or when required for a specific purpose such as workplace health and safety.

We collect personal information when you:

• Submit a contact or project enquiry through our website
• Email or call our team
• Meet with us in connection with a project or partnership
• Subscribe to updates where that service is offered
• Interact with our website, including through cookies and analytics tools
• Apply for employment or contractor opportunities

We may also receive information from business partners, advisers, or public sources where relevant to a proposed project or legal obligation.

We use personal information to:

• Respond to enquiries and provide information about our services
• Assess, plan, and deliver renewable energy and EV infrastructure projects
• Manage contracts, billing, and commercial relationships
• Improve our website, communications, and customer experience
• Meet legal, regulatory, and governance obligations
• Protect our rights, personnel, assets, and systems
• Send updates where you have opted in or where permitted by law

We may disclose personal information to:

• Professional advisers (legal, accounting, technical consultants)
• IT, hosting, analytics, and communications providers
• Project partners, contractors, and financiers where required for delivery
• Government agencies or regulators when required by law
• Successors in the event of a corporate transaction, subject to appropriate safeguards

We do not sell personal information. Where overseas disclosure is necessary, we take reasonable steps to ensure recipients handle information in a manner consistent with the APPs.

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and understand aggregated usage patterns. For more detail, see our Cookie Policy.

We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

We retain personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable period and in accordance with applicable law.

If you have a privacy complaint, please contact us first so we can try to resolve it. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children under 16 without appropriate consent.

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. Material changes may also be communicated where appropriate.

For privacy enquiries or requests relating to your personal information:

GreenStop
Level 20, 135 King Street, Sydney NSW 2000, Australia
Email: info@greenstop.com.au